Privacy Policy
Last updated November 10, 2026
This policy explains what Dugout Network USA™ collects, how it's used and who can see it. Many of the athletes in our data are high school students, so we keep what we collect to the minimum needed for scouting.
What we collect
- Account information: name, email address and password (stored encrypted by our sign-in provider) for coaches, staff and invited players, plus your team and role.
- Baseball data: games, schedules and pitch-by-pitch charting entered by coaches. For players this means name, jersey number, school, position, bats/throws, class year and on-field results. We do not collect players' addresses, phone numbers, birthdates, photos or contact details.
- Billing: handled by Stripe. We receive whether a subscription is active and a customer ID; we never see or store card numbers.
- Technical data: basic logs (such as time of sign-in and errors) needed to keep the Service working and secure. We don't use advertising trackers and don't sell data.
Who can see what
- Game and scrimmage charting is visible to signed-in coaches and staff of teams with an active subscription. It is never shown on the public web.
- Intrasquads, practices, notes and assignments are visible only to your own team.
- Players who sign in see only their own stats.
- Our service providers — Supabase (database and sign-in), Netlify (website hosting), Stripe (payments) and our email provider — process data only to run the Service.
- We may disclose information if required by law.
How we use it
Only to run the Service: building scouting reports, showing your team its data, sending account emails (sign-up confirmation, password reset, invites) and billing. We don't sell or rent personal information and don't use it for advertising.
Students and children
The Service is meant for coaches. Players can sign in only when their coach invites them, and must be at least 13. We don't knowingly collect personal information from children under 13. If you believe we have, contact us and we will delete it.
Keeping and deleting data
Account information is kept while the account is open. Charted game data is kept so network reports stay accurate across seasons. A player, parent or guardian, or the player's school, may ask us to remove or correct a player's name or data, and we will do so. You can ask us to delete your account at any time.
Security
Data is encrypted in transit, access is controlled by per-team database rules, and only signed-in users with the right role can reach it. No system is perfectly secure; we'll notify affected users of a breach as the law requires.
Changes
If we make significant changes to this policy we'll tell account holders before they take effect.
Contact
Questions? Use the contact link on our homepage.